Hey, Hi, Hello beautiful souls!! It’s your favorite girlboss/natural skincare maker Kathleen! I am so excited to once again be filling all of your orders! This has been quite a crazy year and certainly nothing that was on my vision board. It was hard being closed, but I knew it was the right thing for With Love at the time. If you didn’t see my social media posts there were many reasons for my decision to close online orders at the start of the pandemic. Below are a few of them.
1. Many of the small/medium businesses I purchase supplies from were having a hard time keeping up with inventory as well as turn around time. What used to take days was taking weeks to come in.
2. And this was a BIG ONE—as we approached the summer months where the warmer weather is more likely to affect the products due to the extreme heat (body butter, shave lotion, beard balm etc) With orders regularly being delayed across the country (even priority mail because they are prioritizing medical supplies and essential items, as they absolutely should) it is more likely that your products would have arrive damaged from the heat rendering them useless. I care way to much about my customers and the quality of our products to have knowingly allowed that to happen.
3. Even if 1 and 2 weren’t an issue it just doesn’t feel right to me. Maybe I would have felt another way if I were in another state, but with over 20,000 lives lost here in NY things just feel different and it doesn’t feel right for me. Please understand this is not an easy decision, but at the end of the day I have to go with my gut and what I feel in my heart is the right thing to do. Even if it killed me to admit what the “right thing” was at the time.
But now With Love By KM is back! The studio is sparkling and my already thorough cleaning methods have become even more rigorous because I care about my customers just as I do my own family members and will do whatever to keep you all safe. I am following CDC guidelines on cleaning and disinfecting. I am also the only one in the studio and usps pickups will be contactless.
I’m so excited for you to see all of the new changes at With Love By KM. I am most excited about our new eco friendly glass packaging.
I will also be doing weekly blog posts as a way to connect more with you all. There will be a mix of beauty tips, DIY’s, vegan living and more!
With Love By KM